Total
133 CVE
| CVE | Vendors | Products | Updated | CVSS v2 | CVSS v3 |
|---|---|---|---|---|---|
| CVE-2020-1775 | 1 Otrs | 1 Otrs | 2021-10-19 | 4.3 MEDIUM | 4.3 MEDIUM |
| BCC recipients in mails sent from OTRS are visible in article detail on external interface. This issue affects OTRS: 8.0.3 and prior versions, 7.0.17 and prior versions. | |||||
| CVE-2020-1777 | 1 Otrs | 1 Otrs | 2021-10-19 | 5.0 MEDIUM | 5.3 MEDIUM |
| Agent names that participates in a chat conversation are revealed in certain parts of the external interface as well as in chat transcriptions inside the tickets, when system is configured to mask real agent names. This issue affects OTRS; 7.0.21 and prior versions, 8.0.6 and prior versions. | |||||
| CVE-2021-36096 | 1 Otrs | 1 Otrs | 2021-09-13 | 4.0 MEDIUM | 4.9 MEDIUM |
| Generated Support Bundles contains private S/MIME and PGP keys if containing folder is not hidden. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.28 and prior versions; 8.0.x version 8.0.15 and prior versions. | |||||
| CVE-2021-36093 | 1 Otrs | 1 Otrs | 2021-09-09 | 5.0 MEDIUM | 5.3 MEDIUM |
| It's possible to create an email which can be stuck while being processed by PostMaster filters, causing DoS. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.28 and prior versions; 8.0.x version 8.0.15 and prior versions. | |||||
| CVE-2021-36094 | 1 Otrs | 1 Otrs | 2021-09-09 | 3.5 LOW | 5.4 MEDIUM |
| It's possible to craft a request for appointment edit screen, which could lead to the XSS attack. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.28 and prior versions. | |||||
| CVE-2021-36095 | 1 Otrs | 1 Otrs | 2021-09-09 | 5.0 MEDIUM | 5.3 MEDIUM |
| Malicious attacker is able to find out valid user logins by using the "lost password" feature. This issue affects: OTRS AG ((OTRS)) Community Edition version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.28 and prior versions. | |||||
| CVE-2013-4718 | 1 Otrs | 2 Otrs, Otrs Itsm | 2021-08-17 | 3.5 LOW | 5.4 MEDIUM |
| Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) ITSM 3.0.x before 3.0.9, 3.1.x before 3.1.10, and 3.2.x before 3.2.7 allows remote authenticated users to inject arbitrary web script or HTML via an ITSM ConfigItem search. | |||||
| CVE-2013-4717 | 1 Otrs | 2 Otrs, Otrs Itsm | 2021-08-17 | 6.5 MEDIUM | 8.8 HIGH |
| Multiple SQL injection vulnerabilities in Open Ticket Request System (OTRS) Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors related to Kernel/Output/HTML/PreferencesCustomQueue.pm, Kernel/System/CustomerCompany.pm, Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm, Kernel/System/Ticket/IndexAccelerator/StaticDB.pm, and Kernel/System/TicketSearch.pm. | |||||
| CVE-2021-36092 | 1 Otrs | 1 Otrs | 2021-08-04 | 4.3 MEDIUM | 6.1 MEDIUM |
| It's possible to create an email which contains specially crafted link and it can be used to perform XSS attack. This issue affects: OTRS AG ((OTRS)) Community Edition:6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x version 7.0.27 and prior versions; 8.0.x version 8.0.14 and prior versions. | |||||
| CVE-2017-16921 | 2 Debian, Otrs | 2 Debian Linux, Otrs | 2021-04-22 | 9.0 HIGH | 8.8 HIGH |
| In OTRS 6.0.x up to and including 6.0.1, OTRS 5.0.x up to and including 5.0.24, and OTRS 4.0.x up to and including 4.0.26, an attacker who is logged into OTRS as an agent can manipulate form parameters (related to PGP) and execute arbitrary shell commands with the permissions of the OTRS or web server user. | |||||
| CVE-2021-21438 | 1 Otrs | 2 Faq, Otrs | 2021-03-25 | 4.0 MEDIUM | 4.3 MEDIUM |
| Agents are able to see linked FAQ articles without permissions (defined in FAQ Category). This issue affects: FAQ version 6.0.29 and prior versions, OTRS version 7.0.24 and prior versions. | |||||
| CVE-2021-21435 | 1 Otrs | 1 Otrs | 2021-02-09 | 4.3 MEDIUM | 6.5 MEDIUM |
| Article Bcc fields and agent personal information are shown when customer prints the ticket (PDF) via external interface. This issue affects: OTRS AG OTRS 7.0.x version 7.0.23 and prior versions; 8.0.x version 8.0.10 and prior versions. | |||||
| CVE-2020-1778 | 1 Otrs | 1 Otrs | 2020-12-03 | 4.0 MEDIUM | 4.3 MEDIUM |
| When OTRS uses multiple backends for user authentication (with LDAP), agents are able to login even if the account is set to invalid. This issue affects OTRS; 8.0.9 and prior versions. | |||||
| CVE-2019-10065 | 1 Otrs | 1 Otrs | 2020-08-24 | 4.0 MEDIUM | 4.3 MEDIUM |
| An issue was discovered in Open Ticket Request System (OTRS) 7.0 through 7.0.6. An attacker who is logged into OTRS as a customer user can use the search result screens to disclose information from internal FAQ articles, a different vulnerability than CVE-2019-9753. | |||||
| CVE-2013-3551 | 1 Otrs | 2 Otrs, Otrs Itsm | 2020-02-26 | 4.0 MEDIUM | 6.5 MEDIUM |
| Kernel/Modules/AgentTicketPhone.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before 3.2.7, and OTRS ITSM 3.0.x before 3.0.8, 3.1.x before 3.1.9, and 3.2.x before 3.2.5 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism. | |||||
| CVE-2013-4088 | 1 Otrs | 1 Otrs | 2020-02-26 | 4.0 MEDIUM | 6.5 MEDIUM |
| Kernel/Modules/AgentTicketWatcher.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.21, 3.1.x before 3.1.17, and 3.2.x before 3.2.8 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism. | |||||
| CVE-2020-1768 | 1 Otrs | 1 Otrs | 2020-02-11 | 5.5 MEDIUM | 5.4 MEDIUM |
| The external frontend system uses numerous background calls to the backend. Each background request is treated as user activity so the SessionMaxIdleTime will not be reached. This issue affects: OTRS 7.0.x version 7.0.14 and prior versions. | |||||
| CVE-2019-9753 | 1 Otrs | 1 Otrs | 2019-10-09 | 4.0 MEDIUM | 4.3 MEDIUM |
| An issue was discovered in Open Ticket Request System (OTRS) 7.x before 7.0.5. An attacker who is logged into OTRS as an agent or a customer user can use the search result screens to disclose information from invalid system entities. Following is the list of affected entities: Custom Pages, FAQ Articles, Service Catalogue Items, ITSM Configuration Items. | |||||
| CVE-2017-14635 | 1 Otrs | 1 Otrs | 2019-10-03 | 6.5 MEDIUM | 8.8 HIGH |
| In Open Ticket Request System (OTRS) 3.3.x before 3.3.18, 4.x before 4.0.25, and 5.x before 5.0.23, remote authenticated users can leverage statistics-write permissions to gain privileges via code injection. | |||||
| CVE-2017-17476 | 2 Debian, Otrs | 2 Debian Linux, Otrs | 2019-10-03 | 6.8 MEDIUM | 8.8 HIGH |
| Open Ticket Request System (OTRS) 4.0.x before 4.0.28, 5.0.x before 5.0.26, and 6.0.x before 6.0.3, when cookie support is disabled, might allow remote attackers to hijack web sessions and consequently gain privileges via a crafted email. | |||||