Vulnerabilities (CVE)

Filtered by vendor Otrs Subscribe
Total 150 CVE
CVE Vendors Products Updated CVSS v2 CVSS v3
CVE-2023-38058 1 Otrs 1 Otrs 2023-08-01 N/A 4.3 MEDIUM
An improper privilege check in the OTRS ticket move action in the agent interface allows any as agent authenticated attacker to to perform a move of an ticket without the needed permission. This issue affects OTRS: from 8.0.X before 8.0.35.
CVE-2023-38056 1 Otrs 1 Otrs 2023-08-01 N/A 7.2 HIGH
Improper Neutralization of commands allowed to be executed via OTRS System Configuration e.g. SchedulerCronTaskModule using UnitTests modules allows any authenticated attacker with admin privileges local execution of Code.This issue affects OTRS: from 7.0.X before 7.0.45, from 8.0.X before 8.0.35; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.
CVE-2023-2534 1 Otrs 1 Otrs 2023-05-16 N/A 8.1 HIGH
Improper Authorization vulnerability in OTRS AG OTRS 8 (Websocket API backend) allows any as Agent authenticated attacker to track user behaviour and to gain live insight into overall system usage. User IDs can easily be correlated with real names e. g. via ticket histories by any user. (Fuzzing for garnering other adjacent user/sensitive data). Subscribing to all possible push events could also lead to performance implications on the server side, depending on the size of the installation and the number of active users. (Flooding)This issue affects OTRS: from 8.0.X before 8.0.32.
CVE-2018-17883 1 Otrs 1 Otrs 2023-04-26 N/A 6.1 MEDIUM
An issue was discovered in Open Ticket Request System (OTRS) 6.0.x before 6.0.12. An attacker could send an e-mail message with a malicious link to an OTRS system or an agent. If a logged-in agent opens this link, it could cause the execution of JavaScript in the context of OTRS.
CVE-2018-11563 2 Debian, Otrs 2 Debian Linux, Otrs 2023-01-31 4.9 MEDIUM 4.6 MEDIUM
An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.7. A carefully constructed email could be used to inject and execute arbitrary stylesheet or JavaScript code in a logged in customer's browser in the context of the OTRS customer panel application.
CVE-2019-13457 1 Otrs 1 Otrs 2023-01-27 4.0 MEDIUM 4.3 MEDIUM
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8. A customer user can use the search results to disclose information from their "company" tickets (with the same CustomerID), even when the CustomerDisableCompanyTicketAccess setting is turned on.
CVE-2019-9892 2 Debian, Otrs 2 Debian Linux, Otrs 2023-01-20 4.0 MEDIUM 6.5 MEDIUM
An issue was discovered in Open Ticket Request System (OTRS) 5.x through 5.0.34, 6.x through 6.0.17, and 7.x through 7.0.6. An attacker who is logged into OTRS as an agent user with appropriate permissions may try to import carefully crafted Report Statistics XML that will result in reading of arbitrary files on the OTRS filesystem.
CVE-2019-10067 1 Otrs 1 Otrs 2023-01-20 3.5 LOW 5.4 MEDIUM
An issue was discovered in Open Ticket Request System (OTRS) 7.x through 7.0.6 and Community Edition 5.0.x through 5.0.35 and 6.0.x through 6.0.17. An attacker who is logged into OTRS as an agent user with appropriate permissions may manipulate the URL to cause execution of JavaScript in the context of OTRS.
CVE-2021-36097 1 Otrs 1 Otrs 2022-10-27 4.0 MEDIUM 4.3 MEDIUM
Agents are able to lock the ticket without the "Owner" permission. Once the ticket is locked, it could be moved to the queue where the agent has "rw" permissions and gain a full control. This issue affects: OTRS AG OTRS 8.0.x version: 8.0.16 and prior versions.
CVE-2021-21437 1 Otrs 2 Itsmconfigurationmanagement, Otrscisincustomerfrontend 2022-10-24 4.0 MEDIUM 4.3 MEDIUM
Agents are able to see linked Config Items without permissions, which are defined in General Catalog. This issue affects: OTRSCIsInCustomerFrontend 7.0.15 and prior versions, ITSMConfigurationManagement 7.0.24 and prior versions
CVE-2022-39052 1 Otrs 1 Otrs 2022-10-20 N/A 6.5 MEDIUM
An external attacker is able to send a specially crafted email (with many recipients) and trigger a potential DoS of the system
CVE-2022-3501 1 Otrs 1 Otrs 2022-10-20 N/A 7.5 HIGH
Article template contents with sensitive data could be accessed from agents without permissions.
CVE-2022-39051 1 Otrs 1 Otrs 2022-10-01 N/A 8.8 HIGH
Attacker might be able to execute malicious Perl code in the Template toolkit, by having the admin installing an unverified 3th party package
CVE-2022-39050 1 Otrs 1 Otrs 2022-09-08 N/A 4.8 MEDIUM
An attacker who is logged into OTRS as an admin user may manipulate customer URL field to store JavaScript code to be run later by any other agent when clicking the customer URL link. Then the stored JavaScript is executed in the context of OTRS. The same issue applies for the usage of external data sources e.g. database or ldap
CVE-2022-39049 1 Otrs 1 Otrs 2022-09-08 N/A 4.8 MEDIUM
An attacker who is logged into OTRS as an admin user may manipulate the URL to cause execution of JavaScript in the context of OTRS.
CVE-2022-32741 1 Otrs 1 Otrs 2022-06-22 5.0 MEDIUM 5.3 MEDIUM
Attacker is able to determine if the provided username exists (and it's valid) using Request New Password feature, based on the response time.
CVE-2022-32740 1 Otrs 1 Otrs 2022-06-22 4.3 MEDIUM 5.3 MEDIUM
A reply to a forwarded email article by a 3rd party could unintensionally expose the email content to the ticket customer under certain circumstances.
CVE-2022-32739 1 Otrs 2 Calendar Resource Planning, Otrs 2022-06-22 5.0 MEDIUM 5.3 MEDIUM
When Secure::DisableBanner system configuration has been disabled and agent shares his calendar via public URL, received ICS file contains OTRS release number.
CVE-2019-9752 2 Opensuse, Otrs 3 Backports Sle, Leap, Otrs 2022-05-03 3.5 LOW 5.4 MEDIUM
An issue was discovered in Open Ticket Request System (OTRS) 5.x before 5.0.34, 6.x before 6.0.16, and 7.x before 7.0.4. An attacker who is logged into OTRS as an agent or a customer user may upload a carefully crafted resource in order to cause execution of JavaScript in the context of OTRS. This is related to Content-type mishandling in Kernel/Modules/PictureUpload.pm.
CVE-2022-0475 1 Otrs 1 Otrs 2022-03-28 3.5 LOW 5.4 MEDIUM
Malicious translator is able to inject JavaScript code in few translatable strings (where HTML is allowed). The code could be executed in the Package manager. This issue affects: OTRS AG OTRS 7.0.x version: 7.0.32 and prior versions, 8.0.x version: 8.0.19 and prior versions.