Vulnerabilities (CVE)

Filtered by vendor Otrs Subscribe
Filtered by product Otrs
Total 133 CVE
CVE Vendors Products Updated CVSS v2 CVSS v3
CVE-2021-21440 1 Otrs 1 Otrs 2023-08-31 4.0 MEDIUM 6.5 MEDIUM
Generated Support Bundles contains private S/MIME and PGP keys if containing folder is not hidden. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.27 and prior versions; 8.0.x version 8.0.14 and prior versions.
CVE-2021-21439 1 Otrs 1 Otrs 2023-08-31 4.3 MEDIUM 6.5 MEDIUM
DoS attack can be performed when an email contains specially designed URL in the body. It can lead to the high CPU usage and cause low quality of service, or in extreme case bring the system to a halt. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.26 and prior versions; 8.0.x version 8.0.13 and prior versions.
CVE-2020-1776 1 Otrs 1 Otrs 2023-08-31 4.0 MEDIUM 4.3 MEDIUM
When an agent user is renamed or set to invalid the session belonging to the user is keept active. The session can not be used to access ticket data in the case the agent is invalid. This issue affects ((OTRS)) Community Edition: 6.0.28 and prior versions. OTRS: 7.0.18 and prior versions, 8.0.4. and prior versions.
CVE-2020-1774 2 Debian, Otrs 2 Debian Linux, Otrs 2023-08-31 4.0 MEDIUM 4.9 MEDIUM
When user downloads PGP or S/MIME keys/certificates, exported file has same name for private and public keys. Therefore it's possible to mix them and to send private key to the third-party instead of public key. This issue affects ((OTRS)) Community Edition: 5.0.42 and prior versions, 6.0.27 and prior versions. OTRS: 7.0.16 and prior versions.
CVE-2020-1773 1 Otrs 1 Otrs 2023-08-31 5.5 MEDIUM 8.1 HIGH
An attacker with the ability to generate session IDs or password reset tokens, either by being able to authenticate or by exploiting OSA-2020-09, may be able to predict other users session IDs, password reset tokens and automatically generated passwords. This issue affects ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS; 7.0.15 and prior versions.
CVE-2020-1772 3 Debian, Opensuse, Otrs 4 Debian Linux, Backports Sle, Leap and 1 more 2023-08-31 5.0 MEDIUM 7.5 HIGH
It's possible to craft Lost Password requests with wildcards in the Token value, which allows attacker to retrieve valid Token(s), generated by users which already requested new passwords. This issue affects: ((OTRS)) Community Edition 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.
CVE-2020-1771 1 Otrs 1 Otrs 2023-08-31 3.5 LOW 5.4 MEDIUM
Attacker is able craft an article with a link to the customer address book with malicious content (JavaScript). When agent opens the link, JavaScript code is executed due to the missing parameter encoding. This issue affects: ((OTRS)) Community Edition: 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.
CVE-2020-1770 3 Debian, Opensuse, Otrs 4 Debian Linux, Backports Sle, Leap and 1 more 2023-08-31 4.0 MEDIUM 4.3 MEDIUM
Support bundle generated files could contain sensitive information that might be unwanted to be disclosed. This issue affects: ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.
CVE-2020-1769 2 Opensuse, Otrs 3 Backports Sle, Leap, Otrs 2023-08-31 4.0 MEDIUM 4.3 MEDIUM
In the login screens (in agent and customer interface), Username and Password fields use autocomplete, which might be considered as security issue. This issue affects: ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.
CVE-2020-1767 2 Debian, Otrs 2 Debian Linux, Otrs 2023-08-31 3.5 LOW 4.3 MEDIUM
Agent A is able to save a draft (i.e. for customer reply). Then Agent B can open the draft, change the text completely and send it in the name of Agent A. For the customer it will not be visible that the message was sent by another agent. This issue affects: ((OTRS)) Community Edition 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.
CVE-2020-1766 2 Debian, Otrs 2 Debian Linux, Otrs 2023-08-31 4.3 MEDIUM 6.1 MEDIUM
Due to improper handling of uploaded images it is possible in very unlikely and rare conditions to force the agents browser to execute malicious javascript from a special crafted SVG file rendered as inline jpg file. This issue affects: ((OTRS)) Community Edition 5.0.x version 5.0.39 and prior versions; 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.
CVE-2020-1765 3 Debian, Opensuse, Otrs 4 Debian Linux, Backports Sle, Leap and 1 more 2023-08-31 5.0 MEDIUM 5.3 MEDIUM
An improper control of parameters allows the spoofing of the from fields of the following screens: AgentTicketCompose, AgentTicketForward, AgentTicketBounce and AgentTicketEmailOutbound. This issue affects: ((OTRS)) Community Edition 5.0.x version 5.0.39 and prior versions; 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.
CVE-2019-18180 1 Otrs 1 Otrs 2023-08-31 5.0 MEDIUM 7.5 HIGH
Improper Check for filenames with overly long extensions in PostMaster (sending in email) or uploading files (e.g. attaching files to mails) of ((OTRS)) Community Edition and OTRS allows an remote attacker to cause an endless loop. This issue affects: OTRS AG: ((OTRS)) Community Edition 5.0.x version 5.0.38 and prior versions; 6.0.x version 6.0.23 and prior versions. OTRS AG: OTRS 7.0.x version 7.0.12 and prior versions.
CVE-2019-18179 3 Debian, Opensuse, Otrs 4 Debian Linux, Backports Sle, Leap and 1 more 2023-08-31 4.0 MEDIUM 4.3 MEDIUM
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.12, and Community Edition 5.0.x through 5.0.38 and 6.0.x through 6.0.23. An attacker who is logged into OTRS as an agent is able to list tickets assigned to other agents, even tickets in a queue where the attacker doesn't have permissions.
CVE-2019-16375 1 Otrs 1 Otrs 2023-08-31 3.5 LOW 5.4 MEDIUM
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.22. An attacker who is logged in as an agent or customer user with appropriate permissions can create a carefully crafted string containing malicious JavaScript code as an article body. This malicious code is executed when an agent composes an answer to the original article.
CVE-2019-13458 2 Debian, Otrs 2 Debian Linux, Otrs 2023-08-31 4.0 MEDIUM 6.5 MEDIUM
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, and Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. An attacker who is logged into OTRS as an agent user with appropriate permissions can leverage OTRS notification tags in templates in order to disclose hashed user passwords.
CVE-2019-12746 2 Debian, Otrs 2 Debian Linux, Otrs 2023-08-31 4.3 MEDIUM 6.5 MEDIUM
An issue was discovered in Open Ticket Request System (OTRS) Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. A user logged into OTRS as an agent might unknowingly disclose their session ID by sharing the link of an embedded ticket article with third parties. This identifier can be then be potentially abused in order to impersonate the agent user.
CVE-2019-12497 2 Debian, Otrs 2 Debian Linux, Otrs 2023-08-31 5.0 MEDIUM 5.3 MEDIUM
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. In the customer or external frontend, personal information of agents (e.g., Name and mail address) can be disclosed in external notes.
CVE-2019-12248 2 Debian, Otrs 2 Debian Linux, Otrs 2023-08-31 4.3 MEDIUM 4.3 MEDIUM
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.7, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. An attacker could send a malicious email to an OTRS system. If a logged-in agent user quotes it, the email could cause the browser to load external image resources.
CVE-2023-38058 1 Otrs 1 Otrs 2023-08-01 N/A 4.3 MEDIUM
An improper privilege check in the OTRS ticket move action in the agent interface allows any as agent authenticated attacker to to perform a move of an ticket without the needed permission. This issue affects OTRS: from 8.0.X before 8.0.35.