CVE-2024-6540

Improper filtering of fields when using the export function in the ticket overview of the external interface in OTRS could allow an authorized user to download a list of tickets containing information about tickets of other customers. The problem only occurs if the TicketSearchLegacyEngine has been disabled by the administrator. This issue affects OTRS: 8.0.X, 2023.X, from 2024.X through 2024.4.x

CVSS v3 5.3 MEDIUM

5.3^/10

CVSS v3 : MEDIUM

Vector :

Exploitability : 1.6 / Impact : 3.6

Attack Vector NETWORK

Attack Complexity HIGH

Privileges Required LOW

User Interaction NONE

Confidentiality Impact HIGH

Integrity Impact NONE

Availability Impact NONE

Scope UNCHANGED

References

Link	Resource
https://otrs.com/release-notes/otrs-security-advisory-2024-07/	Vendor Advisory

Configurations

Configuration 1 (hide)

cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*

History

No history.

Information

Published : 2024-07-15 08:15

Updated : 2024-07-16 18:05

NVD link : CVE-2024-6540

Mitre link : CVE-2024-6540

CVE.ORG link : CVE-2024-6540

JSON object : View

Products Affected

otrs

otrs

CWE

NVD-CWE-noinfo CWE-790

Improper Filtering of Special Elements

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