Open Ticket Request System (OTRS) before 2.3.6 does not properly handle e-mail messages in which the From line contains UTF-8 characters associated with diacritical marks and an invalid charset, which allows remote attackers to cause a denial of service (duplicate tickets and duplicate auto-responses) by sending a crafted message to a POP3 mailbox.
References
Configurations
Configuration 1 (hide)
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History
No history.
Information
Published : 2011-03-18 16:55
Updated : 2011-03-22 04:00
NVD link : CVE-2010-4767
Mitre link : CVE-2010-4767
CVE.ORG link : CVE-2010-4767
JSON object : View
Products Affected
otrs
- otrs
CWE
CWE-20
Improper Input Validation